We are seeking a detail-oriented and reliable Business Development & Research Associate to assist with client services and internal digital processes. This role focuses on administrative support, accurate documentation, and providing a positive client experience within a structured, compliance-driven environment.

This is a great opportunity for someone interested in financial technology, digital platforms, and process improvement.

Key Responsibilities

• Support daily digital processes and assist clients with platform-related inquiries
• Accurately log, track, and manage tasks using internal CRM systems
• Review and verify records under supervisory guidance to ensure accuracy and compliance
• Collaborate with internal teams to ensure timely and accurate completion of workflows
• Maintain organized and confidential documentation in accordance with company policies
• Follow established security, data privacy, and compliance procedures

Qualifications

• Strong attention to detail and organizational skills
• Clear written and verbal communication skills
• Comfortable using web-based platforms, CRM systems, and digital tools
• Ability to follow structured procedures and meet deadlines
• Self-motivated with a willingness to learn
• Reliable laptop and high-speed internet connection

Preferred (not required)

• Previous experience in customer support, administrative support, or fintech environments

What We Offer

• Competitive compensation based on experience
• Structured onboarding and training
• Opportunities for professional growth
• Supportive and collaborative team environment
• Stable, long-term remote opportunity

If you are looking to build your experience in digital support and client services within a professional remote environment, we encourage you to apply.